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Buying a Home?

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First-time buyer or experienced home owner – a successful purchasing process starts with determining the perfect loan financing option for you. Let’s work together to make the path to your new home an easy one.
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Refinancing?

Put your money back into your pocket

Lower your monthly mortgage, consolidate your debt, or discover the best options to pay off faster. With an array of refinancing rates and options, Equity Prime Mortgage will find the program that best fits your goals.
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The entire way.

From start to finish, our team focuses on working together to ensure your

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Equity Prime Orlando

Equity Prime Orlando

My experience with Equity Prime was wonderful! I’ve taken loans before with different mortgage companies and was very disappointed with my experience, having to do a refinance I was not looking forward to the process, however Dave Gibson and Lori Runksmeier made my experience so good, they were pleasant to deal with and extremely efficient, I was so pleased with them that I actually ended up refinancing on a second house that I own. I will recommend this company to everyone I know.

Simona E Rupan, Dave Gibson - borrower comment

Dan continues to be my hero! If it needs to be done, Dan is the man!

Jennifer Parliman, Dan Biron - borrower comment

Got it closed when no one else could.

Staci Dortch, Dan Biron - borrower comment

Dave and his team are very knowledgeable, experienced, and responsive to all of my questions or needs. Any doubts or uncertainties I had were resolved quickly and completely. I was given all the information I needed to make the best decisions for myself and my family and buying this house. The process from start to finish was smooth and as free of stress as buying a house can be. I strongly recommend them to anyone looking to secure a loan for purchasing a home.

Shailendra S., Dave Gibson - borrower comment

I really appreciated Chris’s help during this process. I felt like he always communicated with me any issues or problems that came up. He went above and beyond to help!

Trisha N Farmer, Chris Schrysen - Borrower comment

I had the pleasure of working with Tony. I loved the fact we were able to communicate well with one another from the beginning and if any situation that threatened our deal Tony was not overwhelmed and keep me informed.

Dan Cummings, Tony Colmenares - borrower comment

El proceso fue súper rápido y efectivo

Ramon Fereira, Carlos Echeverry - borrower comment

Gracias por ayudarnos a conseguir nuestro primer hogar

Adalys N., Tony Colmenares - borrower comment

First time home buyers and Carlos answered all questions and worries we had Thanks for everything!

Vanesa Gonzalez, Carlos Echeverry - borrower comment

Don has spent a lot of time with us in helping with our mortgage (on our first home purchase) and raising our credit score. His advice has made the processes clear and concise. As complicated as navigating credit score and mortgages is we are so much better armed and prepared than we ever thought possible. My wife and I highly recommend him for his outstanding customer service and attention to detail. Every conversation we’ve had we leave feeling confident and set up for success.

Daniel Kuykendall, Don Estell - borrower comment

It was a pleasure working with Don. In this day and time with so many uncertainties it was a smooth transaction an a early closing which made all parties very happy! Looking forward to working with him again soon.

June Makis, Don Estell - agent comment

The service that every time William Gehring Give all the time you call was great thanks

Lizandra Cordova, William Gehring - borrower comment

Constant communication. Finally We Closed!

Bruce Conolly, William Gehring - borrower comment

This was the most fast refinance I’ve ever experienced. Don was very professional and he gave me the lowest interest rate out of all the other lenders. I have already recommended him to several of my friends.

Alicia McCuan, Don Estell - borrower comment

Thank you so very much for all of your help in buying our new home here in Poinciana, Florida. You were organized & thorough & professional, as well as kind which made all of the difference in our interactions with you. We put our trust in you and you most definitely came through for us. Thank you for your patience as well as treating us as people rather than just home loan customers. You stand above the rest, Dave Wheeler Our hats off to you!! Ruthy & Alex Sanchez

Ruth T., Don Estell - borrower comment

My name is Ronald Gerard. I really appreciate the way Mr William took care of me and spent a lot off time to make sure I do the closing for my house that was a great experience,keep serving other people same way.

Ronald Gerard, William Gehring - borrower comment

It was a pleasure working with Tony. I had a great experience and learned a lot. He was able to match my client specific situation needs. He kept you informed along the way and made the process very comfortable and easy.

Kemeisha Lawrence, Tony Colmenares - borrower comment

I am writing to express my sincere appreciation for you commitment and hard work in getting my family into our new home. Thank you for always being there, even late at nights when I had to contact you. When I was scared and did not feel like pursuing the prospect of a house you encouraged me every step of the way without being overwhelming. You guided me through the process, letting me know of any progress or what was needed in as we “crossed” the many thresholds needed. You were an excellent advisor and took your time in making sure everything was done in the right way.

Jacqueline B., Shirley Jones - borrower comment

Everything about Mrs Jones was awesome, from the beginning to the end. At times I want give up but Mrs Jones promised us that we’ll get through this , it was a little bit of challenge but she makes it looks so easy. NUFF NUFF LOVE AND RESPECT TO MRS JONES EVERY AND ALL THE TIME!

Carey D. , Shirley Jones - borrower comment

Nick is very thorough and detailed about it everything and at the same time very pleasant to deal

Manuel -Rivera, Nick Muccigrosso - borrower comment

Thank you!

Mariya M Sotnik, Nick Muccigrosso - borrower comment 8.20

He makes things happen, when others can’t.

Ryan Thomas Hart, Frankie Rosatto - borrower comment

Frank is very helpful and has in-depth knowledge in the loan process. With his help, I was able lock in the low rate. I truly enjoyed working with Frank and would highly recommend him.

Terence C., Frankie Rosatto - borrower comment

Knowledgeable, communicative, responsive, and everything you would want from your lender. Thank you, Chris, for all you do 🙂

Carrrie Louche, Chris Schrysen - borrower comment 8.20

Honestly, Chris has gone above and beyond first when I bought the house, and then in refinancing it. I didn’t even look into other options when refinancing because I knew working with him would provide me with bit only the most competitive offer but the peace of mind knowing that all my (often redundant) questions/concerns would be answered. It is always a pleasure and I have recommended him to several friends. Seriously, this guy is great 😉

Lauren M Hamm, Chris Schrysen - borrower comment

I would like to thank Curtis Swanson for his assistance in helping acquire a mortgage for a 1st time home buyer. He was professional and very helpful throughout the process. Always available to answer questions at any time. Thank you Curtis and all your team for all your effort on this difficult file.

Joanne McCalla, Curtis Swanson - buyer's Agent

Thank you Curtis. Working with you is a breeze…

Vera Mendonca, Curtis Swanson - Agent comment

Gigi and her team are always on top of everything resulting in a smooth and on time transaction. Gigi is knowledgeable and trustworthy. If she say’s she can do it, she will!

Melanie Rodriguez, Gigi Tabares - borrower comment 8.20

Félix y su staff fueron muy atentos, responsables y serviciales. Aún siendo weekend o días feriados ellos atendían mis textos y llamadas para aclarar o atender nuestras dudas. Estamos muy agradecidos con su trato y servicios.

Angel R., Felix Vargas - borrower comment

Melissa was very accommodating and personable. She was always available to answer my questions and give honest, personalized advice.

Corie Jones, Melissa Walter - borrower comment

Always available and responsive made buying our first home easy and not stressful

Robert R Krinkie, Melissa Walter - borrower comment 8.20

Gigi is amazing ! She not only made MY dreams come true, but my families dreams come true as well. She helped us get into the home of our dreams! Not only is she an amazing person but she’s very knowledgeable in many ways and was always there day or night, When we needed her guidance and support , especially being a first time home buyer ! She provided us with excellent support And service throughout the entire home buying process! I highly recommend her and will refer her everyone. Thank you!!

Miranda Marie Davis, Gigi Tabares - borrower comment 8.20

His commitment, accuracy and knowledge of the process made it very transparent. He is available and reliable and made our family’s dream come true. He is excellent at what he does and provides outstanding customer service.

Johanna Acosta, Carlos Echeverry - borrower comment

Carlos is very easy to work with, he went above and beyond and exceeded all of my expectations. I highly recommend him! 10 Stars! Look forward to working with you again, thank you for all of your help and efforts.

Meili Viera Porter, Carlos Echeverry - borrower comment 7.20

As a listing team, we wanted to make sure our listing will go through all the hurdles that a normal sale will go through. In order to put our sellers at ease we wanted to update them through every facet of the sale. Tony was instrumental in delivering to us what we needed to inform

Joseph Napolitano, Tony Colmenares - agent comment 8.20

Mr. Floyd always had a quick response when asked questions that needed an answer and never difficult to reach.

Angel T Reyes, Ryan Floyd - borrower comment 7.20

She was very responsive, diligent and very nice to work with.

Denisse Benenati, Gigi Tabares - borrower comment 8.20

William always answered his phone and was always in contact with us. Whenever we needed anything answered he was always there for us. He was very pleasant and helpful to talk to.

Roman Villasenor, William Gehring - borrower comment

She is very professional. She always have time to answer all question.

Mayra Panora, Abby Goffredo - borrower comment 8.20

Nick did a great job of keeping me updated and guided me through every step of the process. I couldn’t have asked for a better partner. He was fast and professional and easy to talk to. I will keep in touch for any future endeavors for sure!

Matthew Nabor, Nick Muccigrosso - borrower comment

William always answered his phone and was always in contact with us. Whenever we needed anything answered he was always there for us. He was very pleasant and helpful to talk to.

Roman L Villasenor, William Gehring - borrower comment

Excellent process. Couldn’t of been better.

Christian Giraldo, Gigi Tabares - borrower comment 7.20

Good Job Melissa Client was happy i am happy 🙂

Mike Rance, Melissa Walter - agent comment

The biggest most important thing is communication. Don stayed in constant contact. Making sure all questions were answered. Checking with each participant and keeping the process on track to close. most Lenders rarely call or answer their phone. Don was available and professional.

Sabrina Deem, Don Estell - borrower comment

Chris has been there for me through out the process and kept in communication with me to the end. I highly recommend recommend him to anyone.

Mark A Decruise, Chris Schrysen - borrower comment

Curtis’s manner with us was always friendly and courteous, and he was very clear about the things he needed us to forward to him. His support staff was also great, accessible and easy to talk to. Our questions were answered quickly, and an unavoidably tedious process (home loan approval) was made as expeditious and anxiety-free as possible.

Robert Carr Jr, Curtis Swanson - borrower comment 8.20

Muy Buena Etica Profesional.

Carmen Torres, Chris Schrysen - borrower comment

Emma did an amazing job helping us to refinance our home. Even while I was out of town she was able to help me through the process. She definitely went the extra mile. Thanks Emma!

Thereasa Barman, Emma Kyle - borrower comment 8.20

This process was very smooth and really simple to do. All the information was very easy to read and understand. Very straight forward instructions and information. Timeline was reasonable and the patience that was shown by Gigi and Claudia was great. I really enjoyed working with both of them. The level of professionalism was really great as well. Overall I enjoyed the process and experience. Definitely would recommend Gigi to friends and family.

Jose Crespo, Gigi Tabares - borrower comment

Knowledgeable and professional. Pleasure to work with.

TATIANA RUSSU, Julia Lysenko - agent comment 8.20

Pleasure working with! Looking forward for more deals together!

Inna Adler, Julia Lysenko - agent comment 8.20

It was a pleasure to work with Curtis and his team. He kept us updated at every step of the process, was always available to answer our questions, or, provide explanations about required documents. The application was completed in a timely manner which led to a smooth closing.

Bryan Mordecai, Curtis Swanson - borrower comment

Don is professional and provided great communication! It was a pleasure working with him.

Kathy Lopez, Don Estell - borrower comment

William is very knowledgeable about the products he sells. I like the fact that he’s patient, he cares, he listens tries to understand and meet his customers’ needs. He’s always available and/or returns calls promptly. He’s efficient and a man of his word. I felt treated as if I was his only customer, even though he was a very busy man joggling work and family.

Patricia A Mark, William Gehring - borrower comment

Tuvimos una experiencia muy satisfactoria durante todo el proceso, Gigi Tabares y su equipo siempre estuvo con nosotros en todo momento con informacion y actualizaciones estamos muy agradecidos del buen servicio que recibimos.

Manuelito Garcia, Gigi Tabares - borrower comment

The experience was challenging, the outcome was Great!

Gladys Calderon, Carlos Echeverry - borrower comment

Although the process is arduous, open and frequent communication made it work well.

Deborah Owens, Dan Biron - borrower comment

His customer service level. Answers his phone very knowledgeable. Loved working with him. He takes the extra mile.

Cheryl D Wofford, Dave Gibson - borrower comment 8.20

Was the smoothest process with all the settlement date changes we encountered. Quick easy & painless process during the application process too. Dave was always able to be reached & responded quickly

Duane W Little, Dave Gibson - borrower comment 8.20

It was very easy, I didn’t have to send the same information (as it is almost always with others, on my experience) The communication was perfect and I received enough information on every question I did. The schedule was strictly respected in all the cases in which we agreed to call us at a timely time. His assistant was always very active and with magnificent ways, The closing was perfect and to finish I will only say that this was an extremely professional job from start to finish!

Juana M Rodriguez, Carlos Echeverry - borrower comment 8.20

Very helpful And Satisfying.

Shiana Desanges, Melissa Walter - borrower comment

Dan was professional, and we felt he was someone who was knowledgeable and honest.

William Farrell, Dan Biron - borrower comment

This was my first home purchase and I feel like this was as smooth as it could be. Everyone was great!

Jennifer L Hartley, Dan Biron - borrower comment 8.20

Janell is absolutely amazing! From the weekly updates and check ins to the great care she gives to all her clients. You won’t find a better mortgage originator! I have found my go to and couldn’t be happier.

Kristen Garcia, Janell Wooldridge - agent comment 8.20

Dave is an awesome person and I’m extremely grateful he was recommended to me!! Communication is excellent and always willing to explain anything I didn’t understand. The entire process of buying our first home was a breeze thanks to Dave and his fantastic team 👏

Hugo O Martinez, Dave Gibson - borrower comment 8.20

D was great. Very understanding and responsive. I couldn’t be happier with my experience!

Barry Morgan, Dominic Hall - borrower comment 8.20

Dave walked us through every step and explained what was happening now and the next few steps. What really set Dave apart from everyone one else is that he was available when ever we had a question or issue.

Sonia Russo, Dave Gibson - borrower comment

Un largo proceso pero pude tener lo que tanto soñaba para mi familia. Gracias a Carlos y su equipo por estar al pendiente de todos los detalles para que toda saliera perfecto!!!

Dana Bristol, Carlos Echeverry - borrower comment

Thanks Curtis for the help with this transaction!

Chris Loosier, Curtis Swanson - Realtor comment

Mr. Biron provides excellent service. He worked very hard on my loan and I am very grateful to him. I would recommend him to everyone I know. Thank you Dan.

Sherie Sanderson, Dan Biron - borrower comment

I recommend to everybody to use Dave Gibson has your mortgage guy He helped us to get the loan quick without any problem on the way.

Shimon Elkabaz, Dave Gibson - borrower comment

I’ve always had great communication working with Dave. I can’t say that about most people these days. He’s very proficient when it comes to the loans he works with and I believe he will always provide the best service to our company, especially for our clients.

Shelbye Burkes, Dave Gibson - borrower comment

Dan was able to get our loan done whiles others couldn’t. Dan’s knowledge and experience were paramount in getting us to the closing table. I would highly recommend Dan for your mortgage needs!

James R Coombs, Dan Biron - borrower comment 8.20

Everything went as planned

Tom Minter, Nick Muccigrosso - Borrower comment 8.20

He is professional, He knows how to work with people, He is perfectly nice and He knows what He’s doing. He is the right professional person to deal with and I thank Him so much. Thanks a lot William keep up the good work.

V. ST Juste, William Gehring - borrower comment

Curtis, Janell, and Jadrianna were the most pleasant, patient and supporting people I have encountered in a transaction to purchase a home. I have a very crazy, busy schedule (I’m so sorry guys lol) and they never ONCE lost a beat with me. They were open to reaching me by phone, email or text messaging, which made my life so much easier! Even when we were down to the wire, they were in my corner! Thank you so much for getting me to my miracle closing!

S. Perez-Loor, Curtis Swanson and his team - borrower comment

I would like to formally and sincerely express my gratitude for the amazing work Dan was able to accomplish for me. The time and effort he put into helping me purchase my dream home goes above and beyond. His expertise, exceptional work ethic and commitment to our family speaks volumes. The entire team and company are incredible and we are thankful for all that you did for us.

Zuleika Soto-Ortiz, Dan Biron - borrower comment 8.20

Overall process was great!

Darrell A Van Leer, Todd Levensohn - borrower comment 8.20

Dan and his team are very professional, keeping their clients updated on all communications. Every email was replied to within minutes . Truly an amazing company where they treat you as a member of the family. If you need a mortgage and a complaint you can trust then i Highly recommend asking for Dan Biron and his team! 10/10

Steven Sakakieda, Dan Biron - borrower comment

He was amazing to work with, we had a lot of ups and downs during our process to buy a home but he was always there to lend a helping hand in anything he could do!

Ashley Spalding, Nick Muccigrosso - borrower comment

Very quick to communicate.

Troy Bryant, Don Estell - borrower comment 8.20

Melissa was very quick with her responses and keeping us informed throughout the process. She took the time to fully explain everything and answer any questions we had.

Amy J Acker, Melissa Walter - borrower comment

Todd went over and beyond the expected service on multiple occasions. Interacting with him was easy and he made sure to explain every step necessary. Thank you for being diligent and patient.

Jesse L Trevino, Todd Levensohn - borrower comment 8.20

Dan worked hard to get this one closed… I appreciate his hard work.

Kelly A Reilly, Dan Biron - borrower comment

Todd taught my husband so much! By listening to him and taking his advice within a year I was able to be where I wanted to be for my house! We got our dream house and couldn’t be happier.

Aida R Barroso, Todd Levensohn - borrower comment 8.20

Excelente atención, excelente equipo de trabajo, realizaron un gran esfuerzo en mi caso, el mejor equipo del mundo

Jose Perruolo Sevilla, Gigi Tabares - borrower comment

Gigi guided us through out the entire process with the positive attitude making the process of becoming first time homeowners an amazing experience. She was informative and was available when ever we needed her. Claudia her assistant was also incredible I thank them both Immensely.

Andrew Ruiz, Gigi Tabares - borrower comment

Nick was great with is weekly updates of our loan. I appreciate the constant communication and look forward to working with him again. Thanks Nick!

Heather Logue, Nick Muccigrosso - borrower comment

Carlos was very helpful and keep us informed about every detail of the loan. Good communication throughout the process.

Laurent Fereira, Carlos Echeverry - borrower comment

Gigi was warm and welcoming from the first day. She was professional and took her time to work with us explaining and answering all of our questions. She and her company helped make the process very smooth for us. From the first day to the day of closing she was working hard for us. Gigi and her team helped us to get our dream home. We highly recommend Gigi and her team to anyone that is in the market to buy a home.

Nelson Marasigan, Gigi Tabares - borrower comment

Such a pleasure working with Melissa and her team. They went above and beyond to expedite our closing!!

Adalgisa Solano, Melissa Walter - borrower comment 7.20

First the information given at the beginning of the application process, ie; Documents needed, how much time the process would take, the actual application was very easy to complete, etc. Overall, the process for me was very short. They assisted me wherever I ran into an issue. Great job done by the staff. Thank you.

Melania Coradin, Dan Biron - borrower comment

Quick communication, very informative, helped answer every question that came to mind in a timely manner.

Benjamin Johnson, Dave Gibson - borrower comment 8.20

For a long distance closing Dan and Jai did an excellent job of helping us through the paperwork.

Richard V Carroll, Dan Biron - borrower comment

Melissa and her Team get the Job Done. Always a pleasure.

Prechus Green, Melissa Walter - Agent comment

He’s Awesome!!!!

Rosa Diaz, Tony Colmenares - borrower comment

Dave was very clear and made everything clear for me to understand the process. Overall the process went very smooth thanx to his advice and his attention to detail.

Luis Granados, Dave Gibson - borrower comment 8.20

They are the best, and when they tell you yes is yes we can get you approve is definitely a done deal.

Ivan Pichardo, Dan Biron - borrower comment

William is awesome, great to work with and get the deal closed in a timely manner.

Rine Moore, William Gehring - borrower comment 8.20

This has been the best transaction I have ever made in my life. It was very fast everything was done on time, they never asked for the same documents sent previously, Carlos answered my questions with accuracy and professionally, he always answered my phone calls immediately The closing occurred in twenty days without any problem. I strongly recommend Carlos Echeverry and Equity Prime Mortgage

Juana Rodriguez, Carlos Echeverry - borrower comment

If you want someone who will be dedicated on your mortgage and closed it as soon as they can, then you need to work with Elaine Wang.

Yuanyan Huang, Elaine Wang - borrower comment

Working with Curtis, Jadrianna, & Janell made the whole process of buying a home a pleasure. Their responsiveness, promptness, and attention to detail were second to none! Thank you so much for making this complicated process so easy!

Arthur J. Berzinis, Curtis Swanson - borrower comment

Don was a true pleasure to work with. He was always available to answer any question and was prompt to provide us with all the tools needed to carry out a smooth transaction. Even through these troubling times of COVID, where things are taking longer than usual, Don was there every step of the way guiding our clients and communicating with everyone throughout the whole deal. Looking forward to working with Don in the future!

Juan Iarussi, Don Estell - borrower comment 8.20

Friendly, quick & competitive! Great work David Gibson! Thank you

Joshua Brammer, Dave Gibson - borrower comment

Gigi did a wonderful job keeping everyone in the loop on the loan process throughout the transaction. She is a wonderful resource for her clients and I would feel confident in recommending her to others.

MELINDA COLON, Gigi Tabares - agent comment 8.20

Carlos y su equipo de trabajo me transmitieron, una vez más, confianza y profesionalismo en todo momento. Cerramos en tiempos difíciles y sin embargo me ofrecieron todo el soporte, disiparon mis dudas, garantizándome una negociación segura e inigualable.

Karen Simao, Carlos Echeverry - borrower comment

Su humanismo su compromiso con su trabajo y su gran dedicación para poder guiar a las familias a poder obtener un hogar seguro y estable excelente profesional y un valioso ser humano !!!

Julio Rodriguez, Carlos Echeverry - borrower comment

The upfront communication was excellent.

Tamika Rashawn Brooks, William Gehring - borrower comment 8.20

Nick was very patient with my husband and I as new home buyers. He communicated with us throughout the whole process and was able to help make sure we were able to get the best deal possible. 10/10 would recommend him to anyone!

Samantha Santos, Nick Muccigrosso - borrower comment

Gigi was punctual and on top of things. She communicated effectively and clearly. She attended my closing and took the time to explain some of the paperwork that would have been left otherwise unexplained. Thank you!

Lisa M Gonzalez, Gigi Tabares - borrower comment 8.20

Tony, The Collins Team would like to say thank you for always being available for our clients, day or night. Your knowledge of the various loan product available, and the ability to relate to our clients “English or Spanish”. Explaining how their loan process will work really puts peace of mind and confidence to all clients. You takes the home buying experience to a new level of excellence. We always enjoy seeing Tony at every closing making sure we have a smooth transaction. Richard & Johnny

Collins Team, Tony Colmenares - agent comment 8.20

La buena comunicacion y atencion de parte de El Señor Echeverry

Julio Rodriguez, Carlos Echeverry - borrower comment

Carlos is great, he took care of everything, he made the process easy and smooth, I am very grateful for everything he did.

Dionisio Echeverri, Carlos Echeverry - borrower comment

This was a long process and William walked me thru the entire thing, was available when ever I needed him to answer a question. Last minute he had to remove a person on the loan and have it just be in my name. He went above and beyond and I will never forget what he did for me to get this house,

Cheryl Dukarski, William Gehring - borrower comment

Melissa has done an excellent job of closing some difficult loans and always stayed on top of the situations to produce positive results and happy customers!

Vesda Williams, Melissa Walter - borrower comment

What a great team help me from start to finish just a call away. I will recommend Gigi and her team to anyone with out a worry. Thank you guys very happy.

Matthew Padilla, Gigi Tabares - borrower comment

Melissa was very professional and thorough. Would absolutely recommend.

Shannon M Wakeman, Melissa Walter - borrower comment 8.20

I cannot Thank Dan Biron enough for how professional he and his team were that worked so hard to get this done for me. I would highly recommend Dan to Everyone and Anyone. Great experience!!!

Michele Savage, Dan Biron - borrower comment

Carlos was very cooperative in terms of communication and professional.

Teodora Duarte, Carlos Echeverry - borrower comment

Answered all my questions, professional, helped me complete all paperwork when I needed help. Made things as easy as possible for me to understand and complete.

William Folger, Dave Gibson - borrower comment

Dave’s help. The fact that Dave came through for us when others wouldn’t and others kept dropping the ball and costing me money, time, and grief.

Tammy Heller, Dave Gibson - borrower comment

Adriana was such an amazing help through what could have been a very difficult process due to a Title Company mishap. She was very professional and communicated clearly with myself (as the agent) and the buyer directly, to ensure that we were aware of what the process and timeline was. From start to finish, she helped the buyer to find the best possible loan for her purchase and was a true professional! I was very impressed by Adriana and will definitely be referring more clients her way soon!

Kelly DiGiovanni, Adriana Liz - borrower comment 8.20

Gigi and Claudia they both did an amazing job. My experience from beginning to end was an amazing one. Gigi was able to close my loan in 10 days which is almost a miracle. I will definitely refer all my friends and family to Her.She is very honest and transparent which is hard to find in the industry.

Cheryl Muniz, Gigi Tabares - borrower comment

Gigi was punctual and on top of things. She communicated effectively and clearly. She attended my closing and took the time to explain some of the paperwork that would have been left otherwise unexplained. Thank you!

Lisa M Gonzalez, Gigi Tabares - borrower comment 8.20

She is very nice and work hard on the case.

Jiayi Yan, Elaine Wang - borrower comment

Agradecidos con el excelente servicio prestado por Carlos Echeverry y su grandioso equipo de trabajo. El tiempo de respuesta fue realmente asombroso y eficaz. El cierre de la negociación superó nuestras expectativas. Agradecida siempre con ellos por hacer nuestro sueño realidad. Grateful for the excellent service provided by Carlos Echeverry and his great work team. The response time was really amazing and effective. The closing of the negotiation exceeded our expectations. Always grateful to

Gustavo Zapata, Carlos Echeverry - borrower comment

Dan was informative, patient and supportive! Thank you for everything!

Sara Dennis, Dan Biron - borrower comment

Well,just our second time meeting with Ryan, both times he’s made us feel like we’re apart of the process of getting a loan and homeowners process. He’s made us feel very comfortable and confident in the advice that he has given.

Terry Hicks, Ryan Floyd - borrower comment

Elaine is very professional and friendly. I’m lucky to having her helped me.

Shimeng Sun, Elaine Wang - borrower comment

Great job!

Melanie Grindstaff, Dan Biron - borrower comment

Will Gehring never gave up on me. He was proactive with his phone calls, returned my calls quickly (If I went to voicemail), and he was always pleasant and polite. He is very knowledgeable and shared it through out this experience. I didn’t think I would get approved but I am currently writing this sitting inside my NEW home. I would and will recommend him to friends and family.

S. Gonzalez-Lopez, William Gehring - borrower comment

Dan and his Team , Janell and Jadrianna were exceptional in their communication and service . They have made our mortgage experience smooth and we are able to close the house on the schedule date. Dan has guided me in the entire process to make our experience hassle free. Overall very satisfied with Dan entire team in providing us exceptional service. I would highly recommend him to my friends and colleagues Best Regards Jayesh Divedia

Jayesh Divedia, Dan Biron - borrower comment

Client was a first time Buyer and Dan was able to keep her focused and proceeding toward Closing even while forced to make some changes in the product necessary to complete the transaction.

Bruce Winslow, Dan Biron - borrower comment

Received updates and everything was clear

Saribelle Setien, Elaine Wang - borrower comment

I have worked with Nick for multiple transactions. Very knowledgeable and always timely with his responses. I recommend him to all of my clients.

Jason A, Nick Muccigrosso - borrower comment

Great communication, determined, professional, overall great experience with Nick.

Omar Hamad, Nick Muccigrosso - borrower comment

Gigi made my first home purchase seamless and comfortable.

Darlene Rojas, Gigi Tabares - borrower comment 8.20

Kept in touch very well

J. Dickerson, William Gehring - borrower comment

Dan Biron is the Mortgage Guru! I bought several homes in the past but never dealt with someone like him. He’s very knowledgeable and excellent in what he does. He will make it happen for you.

D. Boodhoo, Dan Biron - borrower comment

Once again, an EXCELLENT job by Nick! Follow up and follow through is always amazing and the client experience is second to none. Keep up the good work!

John T M., Nick Muccigrosso - Realtor comment

Dave is a diligent, responsible, and highly knowledgeable mortgage expert!

Oren Segev, Dave Gibson - borrower comment

Melissa was always available to answer any of my questions! And was always quick to respond!

A. Sanchez, Melissa Walter - borrower comment

On-going communication and status updates. Care, concern and support through a difficult and daunting process.

Carl Reid, Shirley Jones - borrower comment

Lots of support

Maxine Brown, Shirley Jones - borrower comment

Chris Schrysen was quick to get us estimates on homes we were really interested in and a pre approval letter as soon as we needed it to make an offer! We closed on time with minimal pre closing questions from the underwriter because Chris is proactive in pre underwriting the buyer before pre approving them to start looking for a home. We will use Chris for all of our loan needs and recommend him and his company to anyone looking to buy real estate!

Zarko Aleksic, Chris Schrysen - Borrower comment

His communication was great and the service, excellent.

Jessica Rosario, Carlos Echeverry - borrower comment

This was my sixth time through home financing process and Curtis and his team are simply the most professional I have encountered

Joseph Peckham, Curtis Swanson - borrower comment

Amidst a global pandemic and expected changes in protocol, Dominic and his Team were able to bring Buyers to Closing on their first home purchase and on time. The listing agent also extended his gratitude for a smooth Closing. Thank you!

Betsy Bayram, Dominic Hall - agent comment 8.20

Chris, was available at all times to answer any questions I may have. Did not even matter what time of day it was, Chris, was there for me.

Mark DeCruise, Chris Schrysen - borrower comment

Since the start until the end of our business transactions, Carlos was always very pleasant and informative. He was always available for any questions and the line of communication was always open. He also worked with a great team. I will recommend him and Equity Prime Mortgage any time. Thank you 🙂

Lissette Meister, Carlos Echeverry - borrower comment

Adriana was fantastic and is a great communicator. I would definitely use her again!

Elizabeth Neiner, Adriana Liz - borrower comment 8.20

excellent communication, rapides and cleaning in the compilation of documents and positive answers, I appreciate your profecionalismo, thank you very much

Pedro Orama, Felix Vargas - borrower comment

Felix was very informative, responsive and helpful from beginning to end! Will definitely recommend him to anyone buying or selling a home!

Jonathan Cory, Felix Vargas - Agent comment

Dan was very professional and knowledgeable. We enjoyed working with Dan. He made the process very pleasant and easy to work with.

Shawn Caraway, Dan Biron - borrower comment

Good service. One stop shopping SUPER convenient.

Stephanie Estael, Todd Levensohn - borrower comment

Tony is great. Very funny and fun. Tony is family now to me and husband Chris. Thank you tony for making it possible for us make our long time dream come true. Hope we can keep in contact. Again thank you. Always Chris and Jeannie.

Jeannie Malcolm, Tony Colmenares - borrower comment

Made the process run smoothly. Carlos explained every detail so that I can understand every step of the way. He is a professional that goes above and beyond to serve his customers and that is highly appreciated.

Marco Carvajal Jr, Carlos Echeverry - borrower comment

Don is so nice a true professional made the whole process an very pleasant experience an did what he said he would in a timely matter an kept us informed throughout the loan

William Tam, Don Estell - borrower comment

It was a great experience, William always return your call or send you a text message you can depend on on him ,knowing whatever he said that’s what he’s going to do and he help you along the way I will Recommend anyone to him he knows his job and I thank God for The treatment I received .

C. Cunningham, William Gehring - borrower comment

Dave did an excellent job with our non-standard application that took a fair amount of extra work on his part. I would definitely recommend him.

Jeffrey Rosenberg, Dave Gibson - borrower comment

Excellent professional and she help me to get my dream

Jaime Pulgar, Abby Goffredo - borrower comment

Dominic was awesome and guided us every step with our realtor. He was easy to speak to and explained things very well. He made the process easy and fun.

Snyder Michel, Dominic Hall - borrower comment

Very easy and quick process.

Rhonda Warren, Shirley Jones - borrower comment

Todd is very professional and one of the hardest working guys in the business. His service is very expedient and his customer service is off the charts. Todd is the only rep I will refer.

Denise Nacorda, Todd Levensohn - Agent comment

Nick was a delight to work with. He cared about the Buyer. He addressed all questions and concerns that came up. Super patient and genuine positive attitude.

Chris Neun, Nick Muccigrosso - borrower comment

Chris and his team were very efficient in my loan process. Always answered my questions and always answered his phone. I am very glad he was in charge of my loan.

Manuel Muniz, Chris Schrysen - borrower comment

Gigi did a great job of helping me through the process and always being available when I had questions, especially since this was my first home purchase. I would highly recommend her to anyone that is looking to purchase a home!

Alex Kyhn, Gigi Tabares - borrower comment

Melissa was very personable and detailed. She explained all the necessary paper work and was patient with me through the process. Melissa even set up meetings at the office several times when I needed help understanding the documents. Melissa is genuine caring person. Warmly Lydia Ciminello

Lydia Ciminello, Melissa Walter - borrower comment

Very nice person. Helpful. I like her a lot.

Shuying Xie, Elaine Wang - borrower comment

Gigi and Claudia were awesome. They both worked so hard for my dream. They were as determined as I was. They went ABOVE AND BEYOND anything I had expected. If I could have given them 100 Stars, I would ! N.Cordell

Naomi B Cordell, Gigi Tabares - borrower comment 8.20

Dave is the best and got my loan completed within days. I wouldn’t use anyone else!

Michelle Keyston, Dave Gibson - borrower comment

She is very professional and Kind. Adriana es muy profesional y es muy amable siempre, Yo la recomendaría a todo mundo

Alicia Frederick, Adriana Liz - borrower comment

Melissa was extremely helpful to work with. Whenever I had a question she answered me promptly whether it was during the week or on the weekend.

Stephanie Batten, Melissa Walter - borrower comment

Julia can make impossible cases-possible! Very professional and knowledgeable!!!

Tetiana Gapych, Julia Lysenko - borrower comment 8.20

Hi, I’m a first time home buyer. I was thinking that this whole experience was going to be a hard and stressful one. Tony was there for me on every call and text question I needed answers making this process easy. I would definitely recommend Tony to anyone buying a home especially if you’re a first timer like me. Thank you Tony for everything and to the Equity Prime Mortgage Family.

Jose Rosa, Tony Colemenares - borrower comment

Carlos professionalism, always answering the phone even while he was on vacation, getting responses all the way through the end. Very patient and very knowledgeable of his job. I will keep working with him with many other clients.

Maria Santacruz, Carlos Echeverry - borrower comment

the attention to detail displayed by Team Hector – I enjoyed and even had fun solving for 1x + 2x = 3x! Sometimes x-cubed! Tks!

Hector Chaparro, Dan Biron - borrower comment

William was outstanding from the first conversation all the way to closing we could not been in better hands.We had issues with the builder but with Williams help and understanding we were able to get the deal done. Thanks William

T. Bousman III, William Gehring - borrower comment

I have worked with William Gehring for quite a while now & he has always done a great job for my clients.

Mary Harris, William Gehring - borrower comment

The pre-approval process; no surprises close to closing.

G. Brevil-Burlinson, William Gehring - borrower comment

Dan was always quick to respond to questions and with alternatives and advise.

Bruce Winslow, Dan Biron - borrower comment

Por la atención, el servicio , rapidez y la excelencia en su trabajo de Dave Gibson y Leyanet Gomez.

Gilberto Castro, Dave Gibson - borrower comment

Chris is an expert and it really showed.

Matthew Hall, Chris Schrysen - borrower comment

Despite a minor hiccup in the transaction, Chris was the rock that held everything together, very thankful to have had him as the lender on our sale!

Edward Lian, Chris Schrysen - borrower comment

Chris was very helpful and professional from day one. We were able to meet anytime when necessary and kept us up to date with everything.

Hector Matos, Chris Schrysen - borrower comment

Dominic is the most friendly, communicative, responsive, and intelligent mortgage guy I could have ever hoped for! He got the job done, and didn’t hesitate to explain every step of the way. When the two lenders before him were sub-par for me, he stepped up to the plate and got us into our new home in the middle of a pandemic. I’m ever grateful.

Safia Valines, Dominic Hall - borrower comment 8.20

Dan and Jadrianna Negron specifically are true professionals, very patient with me as I emailed A LOT. I am most definitely sending business their way. This process was very smooth, no hiccups at all and I know it’s because of them. Please please please ensure that my message gets to them THANK YOU FOR ALL YOU DO!!! To help customers achieve the dream of home ownership. This veteran is more than happy and letting you all know mission accomplished team!!

Jose Fontanez, Dan Biron & Jadrianna Negron - borrower comment

Don was terrific to work with. He helped us make well-informed decisions and made a complex process go smoothly. Would highly recommend Don!!

Amanda Schubert, Don Estell - Realtor comment 8.20

William was very through and was very communicative throughout the process. I was a first time home owner and he took his time explaining everything.

Jason Nieves, William Gehring - borrower comment

Su profecionalismos, su capacidad de explained cada Paso, y de darme opciones, en cada Paso del proceso .

Maria Minyety, Abby Goffredo - borrower comment

El buen trabajo que hicieron con nosotros muchas gracias

Santo Casado, Abby Goffredo - borrower comment

Abby was very communicative and proactive during our transaction. Would do business with again!

Mallory Crouse, Abby Goffredo - borrower comment

The team effort was extraordinary! Nick was awesome. He explained every step and kept me informed throughout the whole process. Thank you for all you do.

JoAnne Faria, Nick Muccigrosso - Realtor comment

High level of courtesy, speed, and communication.

Zayd Babamir, Nick Muccigrosso - borrower comment

Gigi went above and beyond for my client, they are extremely happy with the results

William Aristizabal, Gigi Tabares - agent comment 8.20

I have used Melissa several times and she has always had great communication. All of the buyers that chose Melissa and EPM agree she is great. As a real estate agent it is comforting to not have to worry about the lending side of the deal. If I have a chose Melissa will be the only lender I chose…

Keith Coleman, Melissa Walter - Realtor comment

Great experience. Would definitely do business with again! Highly recommend!!

Todd M Hull, Melissa Walter - borrower comment

Melissa got the loan approved for us, very responsive to phone calls and texts and we closed on time. I highly recommend using Melissa Walter to get your loan approved with Equity Prime Mortgage and many thanks to our mortgage consultant Kevin Lucas for helping us get pre-approved for our loan. Ed Rochette, Broker, Rochette Realty llc.

Edward A Rochette, Melissa Walter - agent comment 8.20

Excellent service .. experience and a great professional my clients always very pleased thanks Carlos ..

Gilberto Figueroa, Carlos Echeverry - borrower comment

Nick answered all of our questions and walked us through each step of the process.

Allison Hoff, Nick Muccigrosso - borrower comment

Had a great first home buying experience with Chris! He and his team walked me through every step and made sure everything went smoothly.

Chelsea McLean, Chris Schrysen - borrower comment

GiGi was a great help in every aspect of my home buying experience. She is very knowledgeable, patient and a pleasure to work with.

Juan Arango, Gigi Tabares - borrower comment

Melissa was very friendly, easy to work with. Always kept us updated on where we were with the loan process. Mortgage process can be very frustrating but we managed to laugh our way thru the requirements and closed on our home in 30 days of making our offer. Thanks, Melissa!

Martha Tillman, Melissa Walter - borrower comment

Our experience was amazing, the whole team made this process easy, helped us understand everything and it was very special for my husband and I. We so happy we used Equity Prime Mortgage!!

Kelly Hays, Dan Biron - borrower comment

Dan and his team are experts in their field. They know how to move a client from point A to home owner, regardless of the challenges that are presented. I have complete faith that when I send a client to Dan they will be in the best of hands.

James Ferngren, Dan Biron - borrower comment

Excellent communication and prompt responses!

Henry Hays, Dan Biron - borrower comment

Dan and the entire staff were extremely friendly, knowledgeable, efficient, and easy to work with. They made this process so easy and pleasant! We were given Dan’s information from a completely different lending agency and were told, “If anyone can get this done for you, Dan can,” and he did! Very thankful for their hard work and dedication. Not too many companies have good customer service anymore, but this company, especially Dan’s team, have great customer service! Thank you!

Lindsay Sloss, Dan Biron - borrower comment

Dan and his team were incredible to work with. He knew exactly how to handle every need we had. Not only was the team professional, but handled the pressures of an unreasonable seller wanting to speed up the process. I would recommend no one else but Dan!

Wayne Sloss, Dan Biron - borrower comment

Working with Dan was wonderful. He and his staff were very pleasant, always available and very patient. I would recommend Dan and his staff to anyone without a doubt. They made the transactions very easy and understandable. Thank you Dan! and staff.

Susan Murawski, Dan Biron - borrower comment

The whole process was made simple, and done over email/web which was great, recommended me a fantastic realtor that guided me through the whole process. Worked through my particular situation, highly recommend Dan and his team.

Omar Ruvalcaba, Dan Biron - borrower comment

Very professional, well experienced with maneuvered through the mortgage process.

Henry Murawski, Dan Biron - borrower comment

La comunicación

Julianoth Neiva, Abby Goffredo - borrower comment

Melissa’s knowledge was reassuring.

Harold Molnar, Melissa Walter - borrower comment

Melissa was amazing to work with. She was always in communication and ahead of the transaction. I hope we work together again in the near future.

Bo Julian, Melissa Walter - borrower comment

Thank you for everything

Alvaro Castillo, Gigi Tabares - borrower comment

I was the listing agent on this transaction, and was very impressed with Gigi including me on pertinent communication throughout. She worked to meet every deadline and make this deal happen in a timely manner. From the listing side, the sellers and I were impressed with how smoothly things went and believe Gigi most certainly was a huge part of making that happen.

Deborah Roldan, Gigi Tabares - Agent comment

Very helpful. It was a long process but overall I’m happy with how it all worked out.

Niamh Creasey, Chris Schrysen - borrower comment

William is the mortgage magician he make things happen. He thinks outside the box to help my clients get ready for purchases. Thank you William you are the best.

Rine Moore, William Gehring - borrower comment

The communication back and forth with Nick was great. He’s very knowledgeable and I would definitely do business with him again in the future

Derrick Dean, Nick Muccigrosso - borrower comment

Great communication got everything done quick.

Angel Rivera, Dan Biron - borrower comment

Great service!

Joyce Langston, Dan Biron - borrower comment

As a Realtor is very important to me to work with loan officers who have not just the knowledge but also the passion to work for my clients. Dan showed this since day one. Great customer services! Always there to address my clients concerns.

Ada Tirado, Dan Biron - Realtor comment

I have been doing business with Mr. Echeverry for quite some time now and as usual it is a pleasure to work with him. Very communicative and professional through out the complete process. We will definitely work together for a long time.

Edwin Rosario, Carlos Echeverry - Realtor comment

The home buying process went so smoothly with Don Estell by our side. He really makes you feel at ease and comfortable, reassuring us that we made the right decision. Thank you!

Priscilla Estell, Don Estell - borrower comment

VERY PROFESSIONAL

Agueda Valverde, Don Estell - borrower comment

Excellent service, Don was always there to answer all our questions, very knowledgeable and efficient. We closed on property because of his hard work and diligence in 3 weeks. Highly recommend. Hope to close many other properties with him.

Cristina Burgos, Don Estell - borrower comment

I have to say that everything they did was excellent. They are the best.

Jose Contreras, Don Estell - borrower comment

Ryan was very good at responding and answering all of my questions

Kelsey Nicole Rogers, Ryan Floyd - borrower comment 8.20

It is a long process and it is obvious that there is always an occasional difficulty, but Abby was always there to resolve any concerns and advise us.

Diana Echeverri, Abby Goffredo - borrower comment

Su amabilidad, responsabilidad su sinceridad… y que esta pendiente a sus trabajo en todo momento… 💯💯👍👍🙏

Jorel Donato, Abby Goffredo - borrower comment

I received good Information and Shirley and staff did a great job handling my loan package.

Kathryn Walker, Shirley Jones - borrower comment

Nick did an amazing job and kept up on everyone for the issues that kept arising during my transaction. Nick knew I was drowning with work and him and my realtor Joseph helped me out so much by working together to get task done I had trouble to get to and I really think they made a great team overall for the house buying experience.

Anthony Vargas, Nick Muccigrosso - borrower comment

Nick was there through all the ups and downs with these clients and not only did he keep up with everything that was going on, but he did it at all hours of the day and night. When it came down to crunch time, he pulled out all the stops to get us to the closing table. Not only does Nick know what he is doing, but he knows how to explain it in a way that puts people’s minds at ease.

Christina Verstrate, Nick Muccigrosso - borrower comment 8.20

The experience was great because there was always great communication during the whole process

Angela Brotherton, Nick Muccigrosso - borrower comment

Great customer service by the entire team

C. Cubero Jr, Nick Muccigrosso - borrower comment

Nicks communication was Stellar. His response time was amazing. He never hesitated to answer a question or call. Commendable and a pleasure to work with. Always in touch with the client and I. Keep up the Great work.

Tracy Hampstead, Nick Muccigrosso - borrower comment

Gigi helped me and my family get into a new home fast. Shes very knowledgeable and was able to make it work, considering our difficult position we were in. We were first time home buyers and were not highly versed in this type of thing. She was able to teach us what we needed to get a good understanding of what was going on. Highly recommend Gigi.

William Jacobs, Gigi Tabares - borrower comment

Great communication prompt service Exceptional communication outstanding job, I would definitely recommend GiGi for anyone looking to finance a home!

Timothy Ramos, Gigi Tabares - borrower comment

She was super friendly and made herself available when possible i.e. text message, email, phone call. She answered and explained all our questions to the best that she could. Would recommend anyone to work with her.

Juan Sanchez, Melissa Walter - borrower comment

Quick replies, extremely helpful, had a wealth of knowledge, communicated productively.

Karen Carmona, Dan Biron - borrower comment

Dan made sure everything was good and his team of employees made sure to stay on everything. It was a pain with all the little things they asked for, but they were thorough and made sure everything was taken care of, and that I can appreciate.

William Penrose, Dan Biron - borrower comment

Todd and the entire staff went the extra mile and pushed to get this file done. I appreciate everyone’s hard work and thank you Todd for being very knowledgeable regarding guidelines. He solved a problem that could have been a major issue if he didn’t know these items.

Kim Levensohn, Todd Levensohn - borrower comment

All of our questions were answered promptly. Communication was frequent over multiple platforms. File uploads and friendly lenders made the process easy.

Jeffrey Wilson, Curtis Swanson - borrower comment

Always on call and answered every question I had

F. De Jesus, Carlos Echeverry - borrower comment

Don was very communicative and did everything he could to ensure the loan went through. That kind of determination is always appreciated. He is a champion for his clients.

Robert Mezzell, Don Estell - borrower comment

Melissa was very responsive. We worked great as a team. Whenever I emailed her, she responded right away. I was so happy with her.

Janette Barcena, Melissa Walter - borrower comment

Melissa is always very responsive and keeps you informed every step of the way!

Veronica Ochoa, Melissa Walter - borrower comment

Great experience and very communicative. Thanks for everything.

Gilbert Rivera, Tony Colmenares - borrower comment

Tony was and his team are amazing. I would highly recommend them to any one looking to purchase a home. They made the home buying experience enjoyable! He went above and beyond to help us setup services in our new home, which we greatly appreciated his recommendations and help since we are new to the area and we were looking for reputable companies.

Raymond Fisher, Tony Colmenares - borrower comment

My refinance went very smoothly with EPM. My loan originator, Melissa Walter, was very knowledgeable, professional and attentive. I highly recommend her and her teammates at EPM.

Amanda Gonce, Melissa Walter - borrower comment

Excellent!

Harris Ryerson, Felix Vargas - borrower comment

Chris made the process so easy and anytime I had a question or needed anything, Chris always answered my calls.

Jean Clermont, Chris Schrysen - borrower comment

Chris has a very pleasant demeanor and displays a very high degree of professionalism. He should be considered an asset to your organization.

Kevin Wilson, Chris Schrysen - borrower comment

Nick was very precise in asking for information that allowed me to quickly search for the required documents that were requested for the loan verification. He was very quick in responding to questions that I may have had. Very professional.

David Bryson, Nick Muccigrosso - borrower comment

I’m extremely pleased with the help and support i received from Todd during my recent home purchase and would highly recommend him to anyone looking to finance a home.

Andrew Parry, Todd Levensohn - borrower comment

I love that Todd is very accessible throughout the process to talk to my clients. Making himself available after hours and weekends gives my clients peace of mind and allows the clients to work around their schedules.

Kim Levensohn, Todd Levensohn - borrower comment

There were lots of down moments my wife & I had during the entire process of purchasing our first home. However, Tony Walked Us Through Each Step, (even the ones we forgot the first time around when he said them.) Mike & Tony make a great team when it come to working with us. I am sure this is what they do with each client they have. For them being humble and truthful with us, it made get this home a reality. I cannot thank them enough for making our dream of homeownership real. Much Love.

Christopher Malcolm, Tony Colmenares - borrower comment

Dan’s many years of expertise did not go unnoticed! Very good and communicating with clients and making sure everything was on track!

Abigial Wirth, Dan Biron - borrower comment

Dan Biron, is very knowledgeable and very communicative and would respond to all the questions i had in a timely manner. Dan and his team are a reason why i am a home owner today. Thank you to god and his team (Janell, Jadrianna, and John) that made it happen!!

Maykol Romo, Dan Biron - borrower comment

Everything was great, from start all the way through the end Carlos was very attentive and always a phone call away from whatever question or concerns we had. We’ll definitely recommend him to friends and family and look forward to working with him again in the near future.

Eva Berrios, Carlos Echeverry - borrower comment

Dave was professional and on point with contacting and following up. Provided a lot of great options and details to get me started back up and till finish. Thanks Dave

Yasmin Devalle, Dave Gibson - borrower comment

Dave is WONDERFUL! Super easy to work with, and he explained everything every step of the way! Equity was able to get me approved when other lenders couldn’t. I will recommend Dave to all my friends and family!

Shannon Danford, Dave Gibson - borrower comment

It is always a pleasure to work with Dave Gibson. I am continually impressed with the level of professionalism and devotion in which he treats his clients. Honesty and Loyalty is what Dave is all about!

Janet Oetterer, Dave Gibson - borrower comment

Chris was extremely supportive helping me get through the paperwork. I would recommend him to anyone of my friends. Knowledgeable, polite, understanding and helpful, exactly what one needs when financing a home. Thank you Chris.

Werner Filho, Chris Schrysen - borrower comment

Chris did so well with explaining everything to us, as we were experiencing everything for the first time. When things started to not go our way, he handled everything with poise and positivity. We were faced with multiple challenges through our journey, and without Chris we definitely would have given up!

Paige Knowles, Chris Schrysen - borrower comment

Melissa and her team went above and beyond all my expectations. They had my loan approved well before the final closing contract date so I was able to close early.

Sara Ogilvie, Melissa Walter - borrower comment

She returned phone call day and night.That’s important to me.

Harry Millien, Melissa Walter - borrower comment

Professional and always available

Ronald Chase, Melissa Walter - Agent comment

As a broker – owner I value the professionalism of Melissa Walter. She is always on top of her files and I know that whatever happens in a file she is on top of it. Her communication and experience is priceless. In my business you are only as good as you lender. I know that with Melissa I can close more deals and keep my clients happy. Thank you Melissa for all you do in assisting my clients with a truly One Of A Kind Experience!

Michael Chiorando, Melissa Walter - Broker comment

Gigi is an extraordinary and exceed my expectation about how to customer service and advise in the process to approve for my home purchasing, extraordinary professional and knowledge about the industry, demanding band direct as it must be Five starts for Gigi

Alfonso Romero, Gigi Tabares - borrower comment 8.20

Nick was really great with giving us all the information we needed and explaining it in way where I could understand and feel so overwhelmed. He communicated clearly what needed to be done and was always available when I had any questions.

Gicelle Faria, Nick Muccigrosso - borrower comment

Very communicative

Lindsie Fann, Nick Muccigrosso - borrower comment

Ryan was helpful from beginning to end, it did not matter how many questions I asked or how many emails I sent he was there with a clear answer.

Manuel Rosario, Ryan Floyd - borrower comment

Siempre tuvimos respuesta a nuestras preguntas por pequenas que fueran y asesoramiento durante todo el proceso.

Carlos Guevara, Abby Goffredo - borrower comment

She always was to kind to answer each question, she was supportive in every step, it’s our first house, we were a little scared, but she helped us to feel calm and take it easy. Thank you!

Julieth Campos, Abby Goffredo - borrower comment

No yelling, no screaming no attitudes .and. I have my house

M. Bonhomme-Gilles, Curtis Swanson - borrower comment

Curtis and his team delivered excellent service efficiently and expeditiously.

Frank Ferrell, Curtis Swanson - borrower comment

A challenging transaction that Tony and his team handled very well. Bravo!

Richard Sapp, Tony Colmenares - borrower comment

Dominic was very helpful from the moment I called to start the approval process to even after the closing to make sure everything ran smooth. I will definitely refer all friends and family looking for future homes to speak with Mr.Hall. Thanks again for the tremendous help!

Andrew Liese, Dominic Hall - borrower comment

The communication was awesome and to me that is key. Adriana was awesome I look forward to working with her again very soon. I will certainly recommend Adriana again.

Richard Lemon, Adriana Liz - borrower comment

She’s very professional. Also very dedicated ,work hard. Responsible to the customer. So I chose the GREAT.

Qing Xu, Elaine Wang - borrower comment

Dan and his team always give a great service and take care of our buyers throughout the process.

Julie Smith, Dan Biron - Realtor comment

Dominic was great from beginning to end. He communicated all the way through the process, step by step, and was able to get the deal closed early!!

Seth Rowlands, Dominic Hall - Realtor comment

Wonderful communication and availability. Todd demonstrates excellent customer service throughout the transaction. He was proactive and guided my very nervous client through the transaction from start to finish.

Missy Pacheco, Todd Levensohn - Realtor comment

Throughout the process Todd was always quick to respond to my calls and texts. When I had questions he was able to answer them in a way that was easy to understand, and he was able to ease my anxieties about the process.

Denis Amador, Todd Levensohn - borrower comment

Melissa is a True Professional and personally sees the transaction from start to finish.

Peter Yates, Melissa Walter - Realtor comment

What it made great was my now friend Abby which was an angel with us and very very patient with me i would definitely recommend her to everyone the needs to buy a house because she is just great

Jose Gonzalez, Abby Goffredo - borrower comment

Lender support. However must say a little more communication or a system or website tool showing the progress, loan status and documents needed would be of great help and avoid closing extensions. Excellent Lender Communication and Support. Great working with Tony. Thanks so much!

Mikhael Najm, Tony Colemenares - borrower comment

Dan is the best at what t what he does. He is extremely knowledgeable and honestly cares about the client. I recommend Dan 1st for all your mortgage needs!!

Jennifer Parliman, Dan Biron - borrower comment

Any concern or question I had was addressed immediately. They were always on top of things.

William Jimenez, Carlos Echeverry - borrower comment

He is awesome!

Jackie Scipion, William Gehring - borrower comment

Todd is a professional to the T. He is very responsive and capable. Thank you Todd!

Kevin Kennedy, Todd Levensohn - borrower comment

Great loan officer to work with.

Qing Zhi Lin, Curtis Swanson - borrower comment

I’m very big on attention to detail when going through any process and GiGi was above and beyond when dealing with all of our needs during the process if it wasn’t for her we would have never been in our house I owe her more than she will ever know and understand.

Hazan Vega, Gigi Tabares - borrower comment 8.20

I worked with Gigi for over a year to complete the process for my new home because of construction delays. She made the process as painless as possible. From the initial connection, when she was in San Diego for a training, all the way through until after closing, and then even with my questions in the days following closing. With all the delays, she kept me informed on the documents that would be needed, but then also helped to ensure I didn’t have to keep sending duplicate documents.

Alesha Smith, Gigi Tabares - borrower comment

Working with Ryan felt like working with a close friend. He didn’t treat our process like it was just another transaction. He was very patient with us. In many cases, you get mortgage companies that just want to sell their product and move on to the next person. Not Ryan, he was professional, personable, and honest. I will make sure to refer all my friends an family members to Ryan.

L. Jean-Charles, Ryan Floyd - borrower comment

Professional and excellent customer service.

Matthew Lipani, Dave Gibson - borrower comment

I very appreciate the patience William had with us, and I am thankful for what he did for my family.

Moline Joseph, William Gehring - borrower comment

Eric has made the loans smoothly with experiences and professions. He is always reachable when needed and meet everyone’s expectations.

Qing Z. Lin, Eric Lin - borrower comment

Dave keep me informed. Every time I called him he took care of me.

Robert McDonald, Dave Gibson - borrower comment

Gigi was extremely great to work with. She is very knowledgeable, and explaining everything step by step making the process easy and it went smoothly. She is the best. Thank you sooooo much Gigi!!! 🙂

Efrain Torres, Gigi Tabares - borrower comment

Well I need to say I have received top shelf service and respect the complete crew’s response and respect was unbelievable every body that Tony put me in contact with worked went above and beyond to make me feel like no other experience I have ever had this company truly does know there job nothing but professional if in the future I buy another home they will definitely get all my business and I will definitely recommend this whole company. Thank u for a wonderful experience. God bless.

Juan Monserrate, Tony Colemenares - borrower comment

Ryan was fantastic! I was a first time home buyer and he was so knowledgeable and patient with me through it all.

Sarah Oney, Ryan Floyd - borrower comment

It was a pleasure to work with Adriana Liz. Very professional and experienced in the business.

Ruth Hidalgo, Adriana Liz - borrower comment

Adriana was amazing through the whole process, will definitely be referring her and her team to everyone I know!!!

Lynn Saccente, Adriana Liz - borrower comment

We had an amazing experience with Tony and his company. Because of them we purchased our first house quick and as smooth as it could be for the first timers 🙂

I. Zhebrovska, Tony Colemenares - borrower comment

Thanks Tony for all your work, advising the client and answering all questions, and being the channel for a successful transaction!

Jorgelina Vitturi, Tony Colemenares - borrower comment

Don and Curtis are like friends even though I have never met them but still feels like I know them. They made my experience very pleasant.

Zoltan Gacs, Don Estell - borrower comment

Don helped us out a lot and made our first home buying experience great thank you.

Salomon Ambrocio, Don Estell - borrower comment

Dave was very easy to work with, organized and knowledgeable three very important characteristics when trying to navigate the world of home buying/selling and procurement of loans! Truly a great person to have on your team/side!

S. Bednar, Dave Gibson - borrower comment

Don closed this transaction within 2 weeks.

Melody Ostrom, Don Estell - borrower comment

Melissa was great to work with. She’s very knowledgeable and worked very hard to help get all my issues resolved. She’s awesome!

Anthony Montore, Melissa Walter - borrower comment

Thank you so much for your time and help I Appreciate your Services and Attention. thank you

F. AGUILAR, Shirley Jones - borrower comment

Don was a fantastic resource for a first time buyer such as myself. Always there to answer questions and really went out of his way to meet our short time frame. Definitely felt like I had someone in my corner and would recommend his services to others.

N. Waksmundzki, Don Estell - borrower comment

Mr. Hall provided professional service and advise throughout this process. He has made himself available to answer questions any hour of the day Thank you for an unforgettable experience

Elvador Rolle, Dominic Hall - borrower comment

Nice friendly and patient

Jia Chen, Eric Lin - borrower comment

This was a good experience for our family with many ups and downs. We really appreciated Gigi’s enthusiasm & her willingness to assist us. We were first time home buyers who switched to Equity Prime, 2 weeks before closing. Things were stressful & seemed very chaotic at times, but Gigi went above and beyond, walking us through everything. We appreciate all of the time she spent to help our family!

Naeem Thomas, Gigi Tabares - borrower comment

Dan is always on top of the transaction. He has my total trust and full recommendation.

J. Ferngren, Dan Biron - borrower comment

Dan and his team did an amazing job securing my first mortgage. They were with me through each step of the process and always helpful with any questions I had.

Paul Dellatore, Dan Biron - borrower comment

Carlos went above and beyond my expectations to help me get the house I want. He made the process easy and comfortable. You can tell he is a professional and an expert at his job. I personally would not go with anyone else to purchase a home. Thank you Carlos for everything you’ve done for me and my family.

Francesco Rinaldo, Carlos Echeverry - borrower comment

Dave Gibson was my first contact when I was ready to make an offer on a house. He was so polite and helpful. I called him to get pre-approved and he was right on target with everything he told me. I gave him a tentative date and we closed with a perfect mortgage loan on the exact date that we planned. Thank you Dave..I will recommend you for any future endeavors by friends and family.

Pam Southerton, Dave Gibson - borrower comment

Nick was vert informative from start to finish. It started with a 20 mins phone call 3 weeks before my business partner and I even applied for a loan. That 20 mins was an interview process per say and Nick passed with flying colors. He was on top of everything every step of the way. Start to finish it was a pretty easy process. Even when he lost his processor and had someone else step in they did a wonderful job to finish out the loan. Thanks for all your help!!!!

Thomas Davidson, Nick Muccigrosso - borrower comment

Good communication

Kelly Goins, Dominic Hall - borrower comment

Job well done by Dan and his staff!!

Edward Hru, Dan Biron - borrower comment

It was such a pleasure working with Don, He guided us through every single step and was available at all times. Can’t thank you enough! you are the reason we have our dream home today.

Raul Garcia, Don Estell - borrower comment

We knew nothing about the process of buying a house. We had a ok financial stability. But working with carlos didn’t only help us buy our family our first home.he helped us focus and change our spending habits to the point where our next call to Carlos will go 100 times easier. Night and day Carlos was there ready to pick up that phone. We never know what other people go through, and the fact that Carlos was available on the drop of the dime speaks to the quality of work he dose. We love you!!!

Michael Price, Carlos Echeverry - borrower comment

Communication and honesty

Elizabeth Mays, Dominic Hall - borrower comment

Our experience with Don and the entire team has been nothing short of perfection. We can’t thank you enough for helping us with our dream home! The process was very thorough, very detailed and I felt guided and secure the entire time! Don is a true professional with unparalleled experience and service and we are thankful for his work! He met and exceeded our expectations, worked diligently, and was very honest. We are so grateful for you and your entire team.

Alan Navarrete, Don Estell - borrower comment

The best experience I will recommend 100 %

O. Ortega-Izquierdo, Dan Biron - borrower comment

Todd’s attention to detail and accessibility to his clients is second to none. He had my loan ready for closing over 10 days before our scheduled closing. Buying a house can be so stressful, but he made the mortgage component painless. Real stand up guy.

Jeremey Siegel, Todd Levensohn - borrower comment

Patience and quick, efficient communication.

Jose Cardosa, Nick Muccigrosso - borrower comment

She was very supportive and knowledgeable. She took her time explaining everything and assured me and my wife that we were in good hands. The best part was that she gave us a great rate.

Edgardo Rodriguez, Gigi Tabares - borrower comment

Great service!

J. Farrell - Drew, Gigi Tabares - borrower comment

Dave and his team give incredible customer service and have every solution to mortgage financing! I highly recommend Dave & Equity Prime to anyone!

Alex Gutterman, Dave Gibson - borrower comment

This gentleman works for you. He will be there every step of the way. A true professional. Dennis J Widener, CPA

Dennis Widener, Todd Levensohn - borrower comment

Ryan has been phenomenal through out the whole process! He also closed a previous loan of mine and that’s why I came back to Equity!!! What an asset to your company! Extremely helpful and super knowledgeable! 🙂

Dena Voltoline, Ryan Floyd - borrower comment

El tiempo de respuesta de Carlos fue fantastico

Luis Perez, Carlos Echeverry - borrower comment

It’s always a pleasure working with Nick both as a Realtor and a client. He’s very knowledgeable and a accommodating. You can see his genuine care to make sure the transaction goes smoothly and the client is well informed the entire process. Highly recommend Nick and Equity Prime.

Rizza Gloriani, Nick Muccigrosso - borrower comment

Nick is always very friendly, helpful and quick to respond!

Jennifer McCarty, Nick Muccigrosso - borrower comment

Excellent communication from Nick and everyone on the team.

Paolo Gloriani, Nick Muccigrosso - borrower comment

He always made himself available to my questions even when he was not at work! Very Friendly and organized.

Maritza Leon, Nick Muccigrosso - borrower comment

It was an absolute pleasure working with William. He guided me, and kept an open communication with me throughout the entire process.. Even when I thought I reached a road block, he gave me hope it could be done. Keep up the great work William!!! Thanks for all your help.

Vinnette Bruney, William Gehring - borrower comment

Awesome mortgage broker!

Rine Moore, William Gehring - borrower comment

Thank you so much for all of your work getting this file closed. I will look forward to working with you in the future.

Octavio Arguello, Gigi Tabares - borrower comment

Gigi was amazing from Day 1. She went above and beyond. She truly cares about her clients. I’m so grateful to have received her name as a referral. She was our angel. ❤

Lee Reid, Gigi Tabares - borrower comment

Gig was on top of things great communication throughout the contract . As the listing agent this is very important to me,the result was there we closed a very difficult file!

Janine Rombouts, Gigi Tabares - borrower comment

Todo fue un exito, estuvistes ahi hasta el final ayudandonos. We appreciate you Carlos

A. Melendez, Carlos Echeverry - borrower comment

Great guy to deal with

Kristian Garcia, Carlos Echeverry - borrower comment

Dave has help me wonderfully and a great guy. I am blessed to meet someone like Dave.

Rachel Georges, Dave Gibson - borrower comment

Todd is very patient and explains what to do, what to expect, and what options there are. I would definitely go to him again for my next mortgage (if I want/need to move).

Vanessa Easton, Todd Levensohn - borrower comment

Todd Levensohn followed up with the clients and all parties while keeping them updated throughout the whole process even as issues arose. He was professional during stressful times and the buyers were very appreciative of his lending knowledge when issues arose.

Lynn Haynes, Todd Levensohn - borrower comment

Fue un servicio muy personal

David Gomez, Gigi Tabares - borrower comment

Thank you!

Christina Hill, Todd Levensohn - borrower comment

Dan has excellent communication and did his best to help us into our home.

Kelly Tarolli, Dan Biron - borrower comment

Tony is amazing. He has helped us out so much and has given us an amazing opportunity to own a home. I would recommend Tony to ANYONE looking to buy a home! Thank you for everything Tony and thank your team too. – Julian and Adrianis.

Julian Montoya, Tony Colmenares - borrower comment

THE BEST MORTGAGE BROKER EVER!!..THANK YOU VERY MUCH

Carmelo Nuccio, Dave Gibson - borrower comment

Adriana Liz she is incredible person She is very professional and she speaks with us very clearly. My family and I always will be thank full Thanks to Adriana for the extra work with us. Thanks to her we have 1430 turkey lane We really appreciate all things you do for us Duran family. And Of course we recommend Adriana Liz 1000% God bless you .

Juan Rodriguez, Adriana Liz - borrower comment

Su atención fue excelente, fue muy paciente con nosotros, muy amabale, muy deligente.

Lucia Morantes, Adriana Liz - borrower comment

Chris was excellent in every way. He was very informative and helped throughout the process. Thank you!

Carrie Louche, Chris Schrysen - borrower comment

It was a easy and seamless transaction. The group I worked with did there best to make us happy. I will definitely be suggesting them to everyone I know.

Donovan Ponder, Curtis Swanson - borrower comment

Gigi was awesome. Very professional and organized.

S. Sanders III, Gigi Tabares - borrower comment

Gigi and Claudia were very outgoing and on point with this whole transaction. Very supportive and honest throughout the whole processed. I will definitely recommend their services, since I feel they have the experienced and the tools, to work through any situation that may arise. Very happy I was able work with Gigi, Angel and Claudia. Thank You for the support and the assistance in buying my first home. Many Blessings.

Sergio Corado, Gigi Tabares - borrower comment

Gigi went above and beyond in customer service! She told me from day one that she could get the mortgage done within the time frame we needed, and she delivered! Regardless of the continuous issues that crept into the process, she kept her calm & professionalism and guided the process step by step to a successful Closing! I cannot say enough how much of a pleasure it was to work with GIGI!!! She knows her product & her industry ; she is truly a 10 STAR Mortgage Broker !

Amani Ayers, Gigi Tabares - borrower comment

Melissa went above and beyond in the discharge of her duties. She is efficient, helpful and extremely detain-oriented. I would highly recommend her to anyone looking for a bespoke, luxury experience in mortgage financing. Adieu, Adam

Adam Dunn, Melissa Walter - borrower comment

Through all the craziness of buying the house and the inspections in that she was fantastic went out of her way to help me walk through stuff I didn’t understand hands down it was a great experience thanks again.

Douglas Hubert, Melissa Walter - borrower comment

GOOD RECOVERY FOR HIM AND ALL HIS MANAGEMENT TEAM.

R. Musgrave III, Dan Biron - borrower comment

Dan has a great connection with the client. He inspires immediate trust with his professional manner, knowledge, clarity, but mostly his priority and patience to serve the client long term not short term. If the clients need to prep their scores to obtain a better program, he does not push them into something just to get “THE DEAL”. Because of his ethics and skill in lending, I never hesitate to refer Dan and his team to clients, friends, relatives and other Realtors. Five Stars!

Kathryn McGee, Dan Biron - borrower comment

Dan was very helpful and made everything in the home buying process easy.

Dustin Bailley, Dan Biron - borrower comment

What made you great! -Level of communication -Flexibility -Open-mindedness when weighing out options to move forward -Understanding and patience during frustrating moments. Thank you very much!

Gabriel Lozano, Don Estell - borrower comment

Very professional, communicates well, the experience was very positive… I have referred him to others.

Mark Johnston, Todd Levensohn - borrower comment

I was shocked how easy he made everything. You hear these horror stories or how some mortgages are handled and that was so the opposite case here. He was always on point with communication and his personality was so refreshing. Thank you for a great experience.

Julie Baldwin, Todd Levensohn - borrower comment

Everyone was communicative and helpful!

Natalie Noel, Melissa Walter - borrower comment

Thank you Melissa. Great job getting us closed on time during Covid 19!

Linda Ballou, Melissa Walter - borrower comment

I have used Melissa consistently for any mortgage I have needed. She is prompt, easy to work with, incredibly smart and dedicated to getting you the best deal possible. She works very hard and cares about her customers! It definitely shows! I would recommend her until the end of time!!!

Ryan Kopf, Melissa Walter - borrower comment

Dan always makes the impossible possible. We have multiple properties, different businesses, therefore are very difficult to get approval for a mortgage loan. He and Lori have worked tirelessly to help us to get another property. I can’t say enough good words about his team. I highly recommend his team to anyone.

Xuan Zhang, Dan Biron - borrower comment

Very professional and ready to help.

Mario Archila, Tony Colmenares - borrower comment

Had a good experience.

Todd Krentzel, William Gehring - borrower comment

The attention to detail and the willingness to help through a crisis of covid-19.

Brett Stallard, Adriana Liz - borrower comment

Nick Muccigrosso blew our expectations out of the water. He worked to get us great rates and walked us through the home buying process step by step. Being our first time purchasing a home, we appreciated his knowledge, expertise and sincerity greatly. Thank you Nick for helping us close on our beautiful new home!

Alyssa Wilson, Nick Muccigrosso - borrower comment

Nick was an excellent resource throughout the entire lending process to buy our first home. Nick was able to provide all of our potential loan options and offered informative advice that always had our best interest in mind. I would highly recommend Nick to anyone looking for superb service and honest, trustworthy advice.

Brett Kolb, Nick Muccigrosso - borrower comment

Great communication and professionalism. Thank you for all your hard work.

Dori Conner, Nick Muccigrosso - borrower comment

From the moment I reached out to Gigi and the Equity Prime team it felt easy to connect and discuss all my questions and concerns with them. They were extremely responsive and attentive to my calls and emails. It actually felt like family. The process was so smooth all the way to the end. Gigi explained the process each and every step and worked so hard to come up with a payment I wanted. I would recommend Gigi, Claudia and all her team. They were able to get me the best rate possible! Amazing!

Marisally Castro, Gigi Tabares - borrower comment

Great advice and support, flexibility, timely communications, understanding client needs.

Dumitru Cater, Melissa Walter - borrower comment

You don’t give up and work really hard on helping people achieve their dream of becoming a home owner.

Dori Estrada, Adrianna Liz - borrower comment

Si ella es maravillosa un ser humano que ama ayudar a las personas y le doy gracias por ayudarme a cumplir mis sueńos Gracias y que Dios la bendiga siempre !!

Armando Aponte, Adrianna Liz - borrower comment

The experience of buying a home under the “not so normal situation” Covid 19 puts us through nationwide could have been a challenge. Our lender, Adriana Liz went far and beyond to help us speed up the process, answering all our questions, and working after hours to make sure all documentation was on time. We did not feel like a number but as valuable clients with Equity Prime Mortgage, and we were able to do our closing sooner than expected.

Ruth Lawrence, Adrianna Liz - borrower comment

Adriana make her self available to answer any questions. She explained and broke down the information. Very pleased with her professionalism. Thank you for your great service.

Francisco Rios, Adriana Liz - borrower comment

Market knowledge, finance knowledge and commitment .

Zoheb Sajan, Adriana Liz - borrower comment

Janell and her team were awesome getting my loan approved and financed. She was so helpful in walking me through a multi-transaction selling and purchase! Janell is amazing! Thank you!

Sara L Klein, Janell Wooldridge - borrower comment 8.20

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    CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT (877) 276-5550

    THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.